Introduction

Effective Date: 1 October 2024

Welcome to Sparkle Management (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.sparkledxb.com/, or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect and process the following types of information:

Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your activity on our site, enhance your user experience, and provide analytics.

Personal Information: When you voluntarily provide it to us, such as your name, email address, phone number, billing address, and other information necessary for completing a purchase or providing services.

Automatically Collected Information: Information about your device, browsing actions, and patterns, such as your IP address, browser type, access times, and the pages you visited on our site.

How We Use Your Information

We use the information we collect in various ways, including:

  • To provide, operate, and maintain our website.
  • To improve, personalize, and expand our services.
  • To communicate with you, including customer support and responding to inquiries.
  • To process transactions and send related information, such as purchase confirmations and invoices.
  • To send you updates, promotions, and marketing materials, unless you opt out.
  • To monitor and analyze usage and trends to improve our website and services.

Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf.

For Legal Compliance: We may disclose your information where required to do so by law or to respond to legal requests such as subpoenas, court orders, or government regulations.

In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Your Privacy Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and ask us to correct or update any inaccurate or incomplete information.

Opt-Out of Marketing: You can opt out of receiving marketing emails or other promotional communications from us at any time by following the unsubscribe instructions in the emails we send.

Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

Security of Your Information

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, and use. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request its deletion.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.